technology
Will AI mean the end of call centres?
Some commentators predict artificial intelligence is about to replace most customer support jobs. Source link
'This is the big one' – tech firms bet on electrifying rail
Railway operators have new options for electric trains including getting rid of locomotives altogether. Source link
Watchdog slams O2 over unexpected price rise
The media regulator said it was disappointed O2 raised prices more than was advertised when customers took out contracts. Source link
Heathrow, NatWest and Minecraft sites down in global Microsoft outage
Microsoft 365 and its Azure cloud computing platform are hit with DNS issues, similar to Amazon’s recent outage. Source link
Character.ai to ban teens from talking to its AI chatbots
The AI chatbot app, which has millions of users, said it was responding to parents and regulators. Source link
Tech Life
Bots are driving down human traffic at the world’s largest online encyclopedia. Source link
OpenAI completes shift to becoming for-profit
The deal will see long term investor Microsoft retain a 27% stake in the ChatGPT-maker. Source link
Turing AI Institute boss denies accusations of 'toxic internal culture'
Whistleblowers also accused the charity’s leadership of misusing public funds and failing to deliver on its mission. Source link
ChatGPT shares data on how many users exhibit psychosis or suicidal thoughts
The figure could mean potentially hundreds of thousands of users show signs of mental health distress weekly. Source link
Tech bosses could stop mobile phone theft, say MPs
The chair of the Science, Innovation and Technology Committee says “robust technical measures” could help reduce phone thefts. Source link